Our policies:

Privacy Policy

It is understandable for us that the confidentiality of all your personal and financial information is extremely important. Therefore, all your information is used with the highest degree of precaution. We never disclose information of our customers to other citizens and companies or the third party providing particular services.

Security Policy

We guarantee 100% safety of all transfers on our checkout page. The security of information of our clients is protected with the help of 128 bit Secure Sockets Layer (SSL) software that encodes all the data entered. Our customer support team has no access to the credit card information you provide because our database reflects only the final four numbers of your credit card.

Delivery Terms

Our service is offered all over the world and can be delivered to any corner you need. We package the orders into separate envelopes and never mention what is inside. Indian producers directly send the orders. If the order is shipped by International Unregistered Mail, the client will receive it within two or three weeks.

Return Policy

At our online pharmacy we do not admit returns owing to the special character of goods we sell. We can not be sure that keeping recommendations were observed during the order transport so they can not be admitted even if the wrapper is closed.

Countermand of an Order

A customer can cancel an order not later than within 24 hours of order placement. Our customer support operators must be contacted by phone or e-mail and informed about your decision. In this case you should tell them the number of your order and define the cause of the countermand. Remember: After 24 hours of order placement no orders can be cancelled.

Refinance/Reship Terms

Our first and foremost goal is the satisfaction of customers with the medications we provide. If you do not get your order within the shipping period specified, you are sure to get a substitution without compensation, or get your money back.

In this case you should do the following:

Check the shipping dead-line

If you chose to get the parcel by International Unregistered Mail, you will get your order during two or three weeks. The shipping process takes that much time as the drugs are sent from India. Please, make certain that the time-limit has already passed.

Contact an operator of our customer support team

In case the time-limit has already passed, please, inform us of the issue by using the page Contact Us. The matter will be checked with the shipping service first and in case the problem can not be settled by the postal service at their discretion, you will get a substitution or refinancing of your payment on your demand. The process of money return is dependant upon the banks’ transfer handling time and requires about a week.

Please remember: if you dispute a charge (charge back issue) and do not contact the seller in the first place, we treat such actions as a credit card swindle. We include the credit card number and holder's data (name, address, e-mail) into our black book and inform the Credit Card Company (Fraud Division) and FBI (Credit Card Fraud Division)